Shipping policy
Brick This Now ships custom minifigures and collectibles from Singapore to customers locally and internationally.
Shipping availability, cost and delivery options depend on the destination, order weight, packaging requirements and available carrier services.
Singapore Shipping
Orders within Singapore are shipped using the available local delivery methods shown at checkout.
The final shipping charge will be displayed before payment.
United States Shipping
Yes, Brick This Now ships to the United States.
Shipping to the USA is currently available from S$17.90.
The final shipping charge may vary depending on:
- Number of items ordered
- Total shipment weight
- Packaging requirements
- Available shipping method
- Destination
- Carrier charges
Your applicable shipping rate will be displayed at checkout before payment.
All US orders are shipped from Singapore.
International Shipping
Brick This Now ships to many international destinations.
Available countries and shipping methods are determined by the shipping options available for your destination at checkout.
If your country is available for delivery, the applicable shipping charge will be calculated and displayed before payment.
Some destinations, products or shipping services may occasionally be unavailable due to carrier restrictions or changes in international postal services.
Delivery Times
Delivery times vary depending on the destination, shipping method, carrier and customs processing.
International orders may take longer to arrive than domestic Singapore orders.
Any estimated delivery timeframe provided by Brick This Now or the shipping carrier should be treated as an estimate rather than a guaranteed delivery date.
Delays may occur due to:
- Customs clearance
- Public holidays
- Peak shipping periods
- Weather conditions
- Carrier delays
- Local postal service disruptions
- International shipping restrictions
Once a parcel has been handed over to the carrier, delivery timing may be affected by circumstances outside Brick This Now's control.
Tracking
Tracking availability depends on the shipping service selected or provided for your order.
Where tracking is available, the relevant tracking information will be provided after the order has been dispatched.
Tracking updates are controlled by the shipping carrier and may occasionally take time to appear after dispatch.
Customs, Import Duties and Taxes
International orders may be subject to customs duties, import taxes, handling fees or other charges imposed by the destination country.
Unless explicitly stated otherwise during checkout, these charges are not included in the product or shipping price.
Any customs duties, taxes or import-related charges imposed by local authorities are the responsibility of the recipient.
Brick This Now does not control these charges and cannot guarantee whether customs fees will be applied.
Customers are encouraged to check their country's import requirements before placing an order.
Shipping Addresses
Customers are responsible for providing a complete and accurate delivery address when placing an order.
Please check your:
- Recipient name
- Street address
- Apartment or unit number
- Postal or ZIP code
- State or province
- Country
- Contact information
Brick This Now cannot guarantee that an address can be changed once an order has been processed or dispatched.
Additional shipping costs resulting from an incorrect or incomplete address may be the customer's responsibility.
Undeliverable or Returned Parcels
If a parcel is returned to Brick This Now because of an incorrect address, failed delivery attempt, unclaimed shipment or other recipient-related issue, additional shipping charges may apply if the customer requests that the order be sent again.
Original shipping charges may not be refundable where the carrier has already provided the shipping service.
Lost or Delayed Shipments
If your parcel appears significantly delayed, contact Brick This Now with your order number so that we can help review the shipment information available.
International parcels can occasionally experience extended customs or carrier delays.
A shipment being delayed does not necessarily mean that it has been lost.
Where applicable, investigations or claims may also be subject to the procedures and timelines of the shipping carrier.
Multiple Items
Shipping costs do not necessarily increase at the same rate for every additional minifigure.
Rates may vary according to the total packed weight and shipping method.
The checkout shipping rate is the final applicable shipping charge for the order.
Product Packaging
Orders are packed carefully before being dispatched from Singapore.
Packaging may vary depending on the number, size and type of products ordered to help protect the items during transportation.
Important Note for International Customers
Brick This Now is based in Singapore.
Before completing an international purchase, please review:
Product price + shipping charge + any possible local import charges
The applicable BTN shipping charge will always be shown at checkout before you complete payment.
Questions About Shipping?
If you have questions about shipping availability, an existing shipment or delivery to your country, contact Brick This Now and include your order number where applicable.
Looking for a quick overview? Read our guide: “Does Brick This Now Ship Worldwide?”
Contact Us
If you have questions about shipping, international availability or an existing order, please contact:
Brick This Now
Singapore
Email: brickthisnow@gmail.com
Please include your order number when contacting us about an existing order.